Mobility is a hot topic these days. Regardless of industry or profession, there is a mobile application or ecosystem in development to serve it. The supply chain is no different. In fact, given its very manual and distributed nature, it is better suited to mobile application deployment than most business processes. For distribution and fulfillment services, where most of the activities take p…
Microsoft Windows Communication Foundation (WCF), alongside Windows Workflow Foun- dation (WF) and Windows Presentation Foundation (WPF), has become part of the primary framework for building the next wave of business applications for the Microsoft Windows operating system . WCF provides the underpinning technology driving distributed solutions based on the Microsoft platform; with it, you can …
You have a thought. You want to write it down. You’re thinking your computer might be pretty good for that, but, surprise — it’s not. You need two things when you want to write. You need the words to say what you are thinking, and you need a place to put them. Before wikis, computer writing was all about the words. The computer could help you type them, spell them, hyphenate them, size…
In order to remain competitive in today’s global marketplace, organizations must constantly improve customer service, reduce IT overhead, and increase efficiency—frequently with fewer resources than ever before. This may seem like an impossible feat, but the advent of UCaaS (Unified Communications as a Service) has enabled many IT departments to be viewed as business drivers rather than cos…
With these words, John Finnis, while still in his late 30s, began his masterwork, Natural Law and Natural Rights—the book that would not only revive scholarly interest in the venerable, but deeply misunderstood, idea of natural law and natural rights, but also powerfully challenge dominant ways of thinking among philosophers of law and moral and political philosophers in the analytic traditio…
The SNIA CIFS Technical Reference is included by kind permission of the Storage Network Industry Association (SNIA). The author would like to thank the SNIA, particularly the members of the SNIA CIFS Technical Work Group, for making this document available. Please see page v of the CIFS Technical Reference for SNIA copyright information. Please Note: The SNIA CIFS Technical Reference does not f…
The global financial crisis has brought home to many—particularly in the central banking community—the urgent need for a substantial reassessment of the fundamental workings of financial systems, their interactions with the real economy, and the circumstances that tip such systems from stability to instability. The crisis revealed how rapid financial innovation during an era of prolonged ma…
The cover artwork of this book continues the freedom theme of the first edition of “The Official Samba-3 HOWTO and Reference Guide.” We may look back upon the past to question the motives of those who have gone before us. Seldom do we realise that the past owes us no answer, and despite what we may think of the actions of those who have travelled lifes’ road before us, we must feel a sen…
A quality outsourced call center can save costs, enhance your company's image and help your business grow. Outsourcing your call center operations can increase productivity among your employees; relieved of the responsibility of handling calls, they will be free to focus on their regular duties. Time is one of your company's most precious resources, especially when it comes to management…
Many organizatons fail to see IT's impact on the bosom line, but imagine if: Your e-‐commerce applicaton lags or worse, becomes unavailable. • Corporate email goes offline and severely hampers productvity across the board. • Business critcal applicatons like Salesforce.com or SAP become unresponsive. The financial loss could be millions of…
Owning and operating a small business is a continuous uphill battle. You’re fighting the big guys to keep your business alive, tackling new obstacles each day, and staying busy trying to make your business successful. Knowing this, many people tend to focus on the percentage of small businesses that close shop each year, but it’s actually more valuable as a business owner to look at the oth…
We are pleased to present the findings of the 2012 Payment Security Practices Survey: United States, sponsored by CyberSource and Trustwave. The study also was conducted in the United Kingdom and the findings from that research are available in a separate report. A secure payment process is essential to maintaining customer confidence and trust when making online purchases and sharing financ…
Many eDiscovery companies announced integration with Microsoft SharePoint last year. Frankly, our usual response was a resounding yawn. These announcements usually meant that the eDiscovery tool contained a data connector for SharePoint document libraries, which acted as repositories for stored files. Most companies were using SharePoint in this way, so this very basic eDiscovery capability see…
Given its ubiquity, it’s hard to believe that the Apple iPad has only been on the market for 18 months. Consumers love these devices, but they are also sprouting like weeds in the commercial sector as they enable new types of business processes and applications. As tablet computers become more and more pervasive, will their presence increase IT risk? In other words, where does tablet secu…
Technology moves at breakneck speed. Technology upgrades typically do not. While there’s no doubt that having the latest technology increases productivity, remaining competitive requires a significant capital outlay to purchase new hardware and deploy it. For small and medium sized companies that have limited budgets and IT staff, keeping up with technology can be challenging, if not impossib…
The major IT initiatives of today – data center consolidation, cloud computing, unified communications, virtualization, and disaster recovery – share a common theme: they all presume a well performing Wide Area Network (WAN). The reality though is that most WANs are unable to compensate for the increased packet loss, latency, and bandwidth problems endemic to publicly shared infrastr…
IT organizations are under increasing pressure to meet the business goals of their companies. This challenge can be particularly daunting because it involves complying with regulations, such as the Sarbanes- Oxley Act (Sarbox) and Basel II. Compliance requires strong corporate governance capabilities that are demonstrable to outside auditors. Because IT plays such a major role in business proce…
The continuing evolution of malware threats combined with the demand for increasingly flexible working practices is a significant challenge to IT departments seeking to reduce help desk support and get better value for money from their investment in security. This paper looks at how organizations can benefit from a more integrated, policy-driven approach to protecting the network at all leve…
The Sarbanes-Oxley Act of 2002 (“SOX”) puts a new emphasis on timeliness and transparency in financial reporting, and the importance of internal controls in managing a public company. As of November 2004, SOX became a requirement for larger companies traded on a U.S. stock exchange; smaller public companies have until July 2007 to comply. This whitepaper provides an overview of, and s…
Over the years a variety of file transfer tools and techniques have been utilized to support the file transfer needs of internal systems as well as file transfers with external partners. The file transfer process has become complex, involving differing platforms, technologies, processing methods and support. Each process has been developed separately to meet differing requirements resulting in …
Over the last few years, corporations have been under incre- ased pressure to optimize resource utilization while at the same time adapting more quickly to changes required by the business. This pressure has direct impact on IT organizati- ons faced with more complex installations that need to be implemented, enhanced and managed with fewer allocated resources. Most organizations have invested…
IT budgets are shrinking even as the reliance on data availability grows. Now more than ever, IT managers must spend carefully to keep from negatively impacting the bottom line. One area where IT departments can realize significant savings is in storage. This document provides a simple breakdown of the actual costs paid for storage when real-world utilization and performance numbers, in additi…
Few would argue over the crucial role of IT in today’s economy. In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency of modern organizations. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Expectations have risen dramatically throughout all levels of the organization and its ecosystem of…
Remote support technology is one of the most popular service and support automation tools for high-tech companies, with a well understood and easily documented return on investment story. Though basic remote control is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should und…
When today's businesses run 24/7 on fewer IT-dollars, the relentless job of supporting employees, suppliers, business partner, and customers is an organizational necessity and one of the biggest challenges facing support organizations.