APA Style

Karjaluoto, A, M, T, D, 2, A, M, H, I, H. (). SOCIAL CRM AND DIGITAL MARKETING COMMUNICATION IN B2B RELATIONSHIPS . : .

MLA Style

Karjaluoto, Arketing, Master’s, Thesis, December, 2011, Author:, Marjo, Himanen, Instructor:, Heikki. "SOCIAL CRM AND DIGITAL MARKETING COMMUNICATION IN B2B RELATIONSHIPS". : , . Management.