Healthcare Management

Health Literacy and Consumer-Facing Technology

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The proliferation of consumer-facing technology and personal health information technology has grown steadily over the past decade, and has certainly exploded over the past several years. As Bernard Rosof, chief executive officer of the Quality in Healthcare Advisory Group, noted in his introductory remarks to the workshop, many people have embraced smartphones and wearable health-monitoring devices to track their fitness and personal health information. Providers have made it easier for patients and caregivers to access health records and communicate through online patient portals. However, he added, the large volume of health-related information that these devices can generate and input into a health record can also lead to an increased amount of confusion on the part of users and caregivers. A recent opinion piece in The New York Times (Wachter, 2015) spoke of the productivity paradox of information technology and the lag between the adoption of technology and the realization of technology gains. This article cited the lack of user-centered design for most health care software as one reason for that paradox. It called for better collaboration between academic researchers and software developers, but it also asked what Rosof considered an important question: What would be an ideal future?

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Publisher

: ., 2015

Collation

1-123

Language

English

ISBN/ISSN

978-0-309-37690-7

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NONE

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Subject(s)

Health Literacy and Consumer-Facing Technology

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