Practical Zendesk Administration | Accra Metropolitan University

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Practical Zendesk Administration

Stafford Vaughan - Personal Name;

The version of Zendesk covered by this book is the latest public release as at September 12, 2012. Zendesk has a frequent—often weekly—release schedule, with new features and updates to existing features. The release notes are made available to the public in the official What’s New in Zendesk forum. Throughout this book I’ve deliberately de‐ scribed features without giving detailed steps to configure the feature, and I’ve only included screenshots in situations when I believe that the explanation would not be complete without them. The purpose of this book is to focus on the advice and best practices for administering the product, rather than be a step-by-step guide. If you would like or need more detailed instructions with fewer best practices, the User Guide may be a useful accompaniment to this book.

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Series Title: -
Call Number: -
Publisher: : ., 2012
Collation: 1-187
Language: English
ISBN/ISSN: 978-1-449-34364-4
Classification: NONE
Content Type: -
Media Type: -
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Edition: First Edition
Subject(s): Practical Zendesk Administration
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