Information Technology

IT Innovation Success Kit

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Improving business processes was the No. 1 business priority for the fourth consecutive year in Gartner’s worldwide survey of 1,500 Chief Information Officers (CIOs).1 Business process improvement is just one part of an overall focus on strate- gic contribution that the business is expecting from CIOs. In addition, 83% of the CIOs in the Gartner survey anticipate significant change in their enterprises over the next three years. These priorities and predictions pose a challenge for overburdened IT organizations. Traditional management processes cannot scale to address an environment of change and growing IT complexity. Workflows must become more automated and integrated to optimize efficiency. Operational ex- ecution must more closely align with service processes to contain costs. As IT evaluates opportunities to innovate, they will naturally look for solutions that bring together technology silos to deliver strategic differentiation.

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Publisher

: ., 2008

Collation

1-13

Language

English

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NONE

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Subject(s)

IT Innovation Success Kit

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