Management

The Discipline of Getting Things Done

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Too many leaders fool themselves into thinking their companies are well run. They’re
like the parents in Garrison Keillor’s fictional Lake Wobegon, all of whom think their
children are above average. Then the top performers at Lake Wobegon High School
arrive at the University of Minnesota or Colgate or Princeton and find out they’re average
or even below average. Similarly, when corporate leaders start understanding how the
GE’s and Emerson Electrics of this world are run—how superbly they get things
done—they discover how far they have to go before they become world class in
execution.
Here is the fundamental problem: People think of execution as the tactical side of
business, something leaders delegate while thy focus on the perceived “bigger” issues.
This idea is completely wrong. Execution is not just tactics—it is a discipline and a
system. It has to be built into a company’s strategy, its goals, and its culture. And the
leader of the organization must be deeply engaged in it. He can delegate its substance.

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: ., 2000

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1-35

Language

English

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NONE

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