APA Style

Karsten, L., PENNINK, B. (2007). Total Quality Management in the African business community of Burkina Faso: a change in perspective on knowledge development . : CDS Research Report No. 25.

MLA Style

Karsten, Luchien., PENNINK, BARTJAN. "Total Quality Management in the African business community of Burkina Faso: a change in perspective on knowledge development". : CDS Research Report No. 25, 2007. Leadership.