Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework: A Case Study in a Software Application Support Scenario

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Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework: A Case Study in a Software Application Support Scenario

Anil Kumar Raghavan Pillai1,2, Ashok Kumar Pundir3, L. Ganapathy3 - Personal Name;

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Language: English
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