Operations Management is about how organisations produce or deliver the goods and services that provide the reason for their existence. Operations can be seen as one of many functions (e.g. marketing, finance, personnel) within the organisation. The operations function can be described as that part of the organisation devoted to the production or delivery of goods and services. This means all o…
The knowledgeable health reporter for the Boston Globe, Betsy Lehman, died from an overdose during chemotherapy. Willie King had the wrong leg amputated. Ben Kolb was eight years old when he died during “minor” surgery due to a drug mix-up.1 These horrific cases that make the headlines are just the tip of the ice- berg. Two large studies, one conducted in Colorado and Utah and the other in …
Exhaust products emitted by the current subsonic-transport fleet may influence tropospheric ozone and clouds, and thus Earth’s climate. Such emissions in the upper troposphere may affect climate at the surface of the Earth by means of many chemical and meteorological processes. Some of these processes are poorly understood, and thus cannot be quantified with much certainty. NASA’s Atmo- …
Children's health insurance became a subject of national debate early in 1997 when President Clinton and members of Congress began to develop a variety of competing proposals to expand coverage for children. After several months of active discussion and negotiation, Congress enacted the State Children's Health Insurance Program (SCHIP) as part of the Balanced Budget Act of 1997 (P.L. 105-33). T…
The literature on business management has been focused on the reengineering of business processes in the context of the financial, management, time, and staff- ing constraints of private enterprise. The underlying premises of business process reengineering are: (1) the essential areas of expertise, or core competencies, of an organization should be limited to a few activities that are central t…
Sexually transmitted diseases (STDs) are hidden epidemics of tremendous health and economic consequence in the United States. They are hidden from public view because many Americans are reluctant to address sexual health issues in an open way and because of the biological and social factors associated with these diseases. In addition, the scope, impact, and consequences of STDs are underrecogni…
This course is about the interplay between link network structure and information. There are two natural ways in which these can interact: The information can spread by using the edges of the network, or the network itself can be (part of) the information to be analyzed. Naturally, these two views are not mutually exclusive: often, we will want to analyze networks whose function it is to spread…
Despite its thirty year history, strategic management accounting has yet to establish itself as a core element of managerial accounting. That it has the capacity to do so is immediately apparent from the term itself, which in turn explains its continuing appeal for those attracted to developing and promoting it. The purpose of this paper is to suggest that by reconceptualising strategic managem…
The purpose of this book is to show you how to make network-aware applications that run on the Microsoft Windows and Windows NT operating systems using the Windows Sockets (WinSock) Application Programming Interface (API). To that end, several practical examples are examined that utilize the basic functionality of WinSock. Network operating systems, such as Windows for Workgroups and Windows N…
The Healthcare industry is undergoing a paradigm shift from healthcare institution-centred care to a citizen-centred care that emphasises on continuity of care from prevention to rehabilitation. The recent development of Information and Communication Technology (ICT), especially the Internet and its related technologies has become the main driver of the paradigm shift. Managing relationship w…
For-Profit Enterprise in Health Care was stimulated by concerns among members of the Institute of Medicine (IOM) and others that health services—already heavily dependent on monetary transactions through prepayment and insurance—will become excessively commercialized, with growing ownership by stockholders. The issues closely associated with these concerns are examined in depth in this repo…
Our entire health care system is organized largely to carry out decisions made by highly autonomous and independent physicians. Hospitals, for example, are organized to respond to physicians' decisions—even implementing them when the physicians are not physically present. Many aspects of our health care system rest on an assumption that the physician's primary concern is with the needs and ca…
A book on the subject of storage networks is especially important during these fast-moving times. The technology for storage networking is basically bringing with it new structures and procedures that will remain topical in the foreseeable future regardless of incre- mental differences and changes in products. This book is based on the experience of its authors in their day-to-day work with the…